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A. If you selected a product some time ago but were interrupted before completing your order, your cart may have simply expired automatically. Please try again. Or, to order by phone from the U.S. and Canada dial 1-800-356-7257.

B. If you filled out our online order form and clicked on the "Submit Order" button more than once, your order may have been completed. If you provided your correct email address, an order confirmation message will automatically be sent to you. If you don't receive an email confirmation within the hour, please contact us to confirm your order was received by using our Comments and Inquiries form or by calling 1-800-356-7257 from the U.S. and Canada during business hours (Central Time) any day of the week. Otherwise, to place any additional orders, simply continue shopping for flowers to select the next item(s) you'd like to send.

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Firefox 7+

Select TOOLS or MENU (parallel bars button) > OPTIONS > PRIVACY > HISTORY > Use Custom Setting for History > Accept Cookies from Sites.

Firefox Mobile

Select OPTIONS (Three dots on the top right) > SETTINGS > PRIVACY > COOKIES.

MS Edge

Click on the MENU button (three dots/lines) > SETTINGS > VIEW ADVANCED SETTINGS > COOKIES.

Explorer 11

Select TOOLS (Gear Icon on the Top Right) > PRIVACY > ADVANCED.

Explorer 8-10

Select TOOLS > INTERNET OPTIONS > PRIVACY > Adjust the Slider (or click default button).

Chrome

Select Menu (three parallel bars) > SETTINGS > Click ADVANCED SETTINGS on the bottom of the page > Under Privacy, select CONTENT SETTINGS.

Chrome Mobile

Select OPTIONS > SETTINGS > SITE SETTINGS.

Apple Safari

Select SETTINGS or EDIT(Windows) or SAFARI (MacOS) > Privacy Tab.

Apple IOS

Select SETTINGS > SAFARI > ACCEPT COOKIES.

Samsung

Select MENU (three dots button) > SETTINGS > PRIVACY.

Android Browser

Select the Internet icon (to start browser) > MENU Button (on phone) > MORE > SETTINGS > PRIVACY AND SECURITY > ACCEPT COOKIES.

Windows Phone 10

Select EDGE BROWSER > SETTINGS > VIEW ADVANCED SETTINGS > COOKIES.

Windows Phone 7/8

Select INTERNET EXPLORER > MORE > SETTINGS > ALLOW COOKIES.

Blackberry

Select BROWSER > MENU KEY > OPTIONS > PRIVACY & SECURITY > ACCEPT COOKIES > MENU KEY > SAVE.

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